F.A.Q

F.A.Q

 

1.How can I place an order online?

Click on the item you wish to purchase, select size and color required then click "add to cart". You can add additional items or proceed to 'check out'.

 

2.Do you ship your merchandise worldwide?

Yes, we will ship our merchandise worldwide by international express mail, and it usually takes about 1-2 weeks for delivery

 

3.How much shipping will be charged for each order and how can I track my parcel online?

The tracking information will be sent by email once the items have been shipped. Now we offer free shipping for all orders. The shipping of the items is online traceable.

 

4.What kind of currency do you accept?

At present, we accept GBP, USD, EURO DOLLARS.

 

5.How can I pay online?

 There are currently three ways to pay. Customers can finish online payment with credit card or debit card. If customers dont have credit cards available, or need to buy large sums of goods, we recommend Western Union Money Transfer and Paypal

A:Online payment with credit card or debit card. This is the most frequent payment method. It is fast and efficient. We accept MasterCard, VISA.

B:Western Union Money Transfer. We can accept payment by West Union

Please go to http://www.westernunion.com/info/selectCountry.asp to find your agent and confirm you can pay by West Union, then contact us to get our information of West Union.

 

6.Will I get an order confirmation?

We will send you a confirmation email detailing the exact order received shortly after your order is placed.

 

7.When will my products be delivered?

After your order has been dispatched, we’ll send you a tracking information e-mail. You can track your parcel status in 2-3 days online with the tracking number we offer. Usually you can receive your parcel in 5-10 working days.

 

8.What if I'm not in when you deliver?

Deliveries will usually be made Monday to Friday (also Saturday in the case of goods being delivered within 5 days under Standard delivery terms), between 9am and 6pm. If you or the intended recipient is not available, you can contact your local post office with your tracking number directly to arrange re-delivery or collect our parcel personally.

 

9.How long will it take to receive a refund from returned products?

The product you wish to return must be in a saleable condition in its original, undamaged packaging, and we will consider the overall condition of the product being returned when making a refund. This will usually reach that account within 7 working days. Timings will, however, depend on the speed with which your credit/debit card company process the credit.


Shipping & Return

 

Shipping:

      Please inform us after you make your order and make the payment,so we will know it then ship your jerseys out as soon as possible.

      Because of the time difference,if you order jerseys in your moring,it is in night in China,so we will ship your jerseys out in the next day;if you order jerseys in your night,we will ship your jerseys out as soon as possible on the same day.

      Please leave your email address on our website,so we will send the tracking numbers to you as soon as  the express companies give them to us.You can track your packages online.

      The packages will take about 1 or 3 days to shipping.The standard of our shipping way is EMS(USPS),but if you order 10 or more jerseys at a time,we will use,DHL or UPS to ship.

Refund Policy:

      If you can't receive the jerseys which you ordered like express lost or be stucked by customs ,we will resend the jerseys to you or refund your payment to you.

      If there have any problems on jerseys after you receive them,like dirty etc.We will give the corresponding compensation to you.

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