F.A.Q


  • 1. How do I find the item I want to buy?

  • 2. How do I place an order?

  • 3. How do you send my purchased items?

  • 4. How long will be the parcel arrived our country?

  • 5. How to track my order?

  • 6. How do I find the items size fitting me?

  • 7. How do I find the clothing size fitting me?

  • 8. How do I can return the items to your company?

  • 9. How many payment method do you accept?

  • 10. How long can I get the customized Product?

  • 11. Why do you charge my card more than your product price?


    1. How do I find the item I want to buy?

    Find on home page the category of the item you want to buy (in the category list on the top of the page below the site title), move your mouse to the category name, you will see a list of sub-categories. Choose the one your item belongs to, and you will to transferred to the product page. You can choose the item you want to buy here.

    2. How do I place an order?

    After click the item you are looking for, select size and fill in quantity,and then click Add to Cart. Review the items in your shopping cart. Enter coupons or discount codes if you have any. When you are ready, click Proceed to Checkout. Choose your check out method as guest or registered customer(registered customers can log in from the right page). Click Continue and you will be transferred to the payment page. Please indicate the destination for the product, the method of payment and the billing address. Review your order information. You may edit your address and payment information. Select "Process Order" to complete checkout. Do not forget to keep the order information in a secure place in case that you may need to check your order status.

    3. How do you send my purchased items?

    The warehouse workers in our company need 1-2 business days to prepare and pack the goods for you. . For items that require extra handling time, such as custom t-shirts, orders will take approximately 5-7 business processing days.If there is some delay and special situation, our customer service will email you. Our customer service will email you tracking number once the tracking number is offered by delivery company.

    4. How long will be the parcel arrived our country?

    Express delivery company: UPS/DHL/Fedex/TNT/EMS/USPS and so on.

    Delivery time: about 7~10 business days after we shipped usually.

    5. How to track my order?

    If you are a registered member at our website, you may track your order using the "Order Inquiry" link. Or, our Customer Service can help you track your order.And when we get the tracking number from the express company, we also can send it and the tracking link to track the parcel’s status.

    6. How do I find the items size fitting me?

    You can find Size Chart below the Size Selecting field.

    7. How do I can change my order or cancel my order?

    When we received your payment, we will deal with your order within 2 days. So if you real want to change it or cancel it, we hope you can tell us within 2 days. Because if we ship it out , it is difficult to stop the parcel for you. So we hope you can understand.

    8. How do I can return the items to your company?

    If you want to return your item(s), please contact our customer service team within 3 days when you received them. Please provide your name and order email when contacting our customer service. All return items must keep their original condition, they most not worn, altered or washed, with all tags attached. And you have to pay restocking fee, shipping fee and handling fee.

    9. How many payment method do you accept?

    We can received the payment through Visa CardMaster CardPaypal MethodWestern Union and Money Gram.

    10. How long can I get the customized Product?

    Because the product is customized, we must ask the manufacture to product it. So usally it need about 15 days to get the item from the factory. We hope you can wait for it patiently. And once the parcel is shipped,we will give you the tracking number.

    11. Why do you charge my card more than your product price?

    We only receive the product price. The extra money may be charged by the bank as the bank fee.Hope you can understand.


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